Contact
Write to Tally about setup, support, or privacy.
Who should write to the Tally team?
The Tally team reads notes sent through this form, and through support@tally.vip when a form is the wrong channel. It is best for artists, promoters, venues, sponsors, and fans with a setup, support, or privacy question. App account deletion has its own page, and that page fits better than this form when deletion is the only request.
What to put in the note
A first note with these four things in it gets a useful answer instead of a round of questions.
- The role you are writing as: artist, manager, promoter, venue, sponsor, or fan.
- The market and the rooms or shows in scope, if this is about running events.
- What you are trying to establish, such as proof of draw, attributed pull, a morning-after report, or campaign attribution.
- How the door already works for you, since Tally has to fit alongside your existing ticketing and entry process.
Send it
Everything except how you heard about us is required. Nothing here is added to a mailing list.
Worth reading first
Most of what people ask is already written out in more detail than an email thread can carry.
Artists and managers
What a portable record of verified draw contains, and what it changes in booking conversations.
Read itVenues
What the available post-show report says, and where it fits in the booking cycle.
Read itSponsors
How a funded campaign is scoped, and which cost lines are reported separately.
Read itVerified presence
The evidence ladder behind every number Tally reports, from QR check-in to combined evidence.
Read itPrefer your own mail client?
Everything above reaches the same inbox. Email support@tally.vip directly, or open a pre-addressed draft: